(HP software could not even manage to produce valid PDF files!) It has been a constant daily workhorse in my office, bettering by far the software that HP provided for my all-in-one scanner/printer. I used this software happily for about 10 years, putting up with its idiosyncratic user interface because of the superb job that it did, and was very pleased with the way it developed and improved over its very many and frequent updates. He treats his business like he is selling donuts-buy the donut and go away, no customer service needed. He loves their money and no doubt has made a ton of it off them. One thing i am convinced of in my short experience with this colossal jerk is that Ed hates his customers. If you do have problems then just politely ask for a refund and step aside (ala soup nazi).
if you happen to have zero issues with this software then consider yourself blessed. If you do suggest to Ed his software is buggy then expect a non-response, or a 3 word email response, or an email berating you that you are wasting his time, or some other nasty response with comment that he will refund and you should never to bother him again and go away or all of the above. In fact Ed doesn't like hearing from his customers, even if you have polite suggestions. Apparently Ed doesn't like being told his software isn't working with a particular scanner. i had many problems with Vuescan working with Primefilm XE (Reflecta Proscan 10T) scanner. He is one nasty, ungrateful, egotistical jerk! He makes the Soup Nazi look like Mother Teresa. Believe all of the things you have read in the other reviews about Ed Hamrick. I am not a young guy so this is saying a lot. This guy is Ed Hamrick creator of Vuescan. This review is all about the biggest a-hole that i have ever had to deal with. I am not even going to bother reviewing the software here.
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